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[ PLANS ]

Your page and your panel,from US$15.

7-day trial, VAT included in the price.

Create your page

4 plans with VAT included. For the first 7 days you try the plan you choose for free, once per business. The first charge is on day 8; cancel before then and you pay nothing.

How do you want to pay?

Dashboard seats include the owner and people you have invited even if they have not signed in yet. Deactivated accounts do not use a seat; reactivation needs a free seat. Netloom Support accounts do not use your plan’s seats.

Every plan starts the same way: you create your page and, after seeing it, open your account and save your card. On your business’s first trial, the first charge is on day 8 unless you cancel.

Quetzal amounts are approximate (Q7.64572 per US$1, Banguat reference rate of Oct 18, 2026); quetzal charges use Banguat’s reference rate on the payment date.

[ PLAN BY PLAN ]

What changes between plans.

Messages and the bot turn on once Meta approves your business connection. You can start with your page without waiting for that approval.

Scroll the table to see all 4 plans; feature names stay in view.

Features and limits by plan
FeatureStartGrowBusinessEnterprise
Your page
Industry and styleA page built around what you sell.IncludedIncludedIncludedIncluded
DomainConnect your own or buy one here; the first year of one domain is included with annual Grow, Business and Enterprise.Not included135
Products or servicesCatalog limit.301501,0005,000
Page editorUpdate your content in the panel.IncludedIncludedIncludedIncluded
Excel importImport your catalog from Excel or CSV.IncludedIncludedIncludedIncluded
“Made with Netloom”Footer credit on your page.IncludedNot includedNot includedNot included
Orders and payments
Coded orders on WhatsAppLink to your own number, without connecting the inbox.IncludedIncludedIncludedIncluded
Customer card paymentsAvailable once Recurrente payments are enabled.Once enabledOnce enabledOnce enabledOnce enabled
Order receiptOrder receipt, not a FEL tax invoice.IncludedIncludedIncludedIncluded
Deposits and partial paymentsDepending on your page’s industry and workflow.By industryBy industryBy industryBy industry
Your panel
TodayToday’s pending items and actions.IncludedIncludedIncludedIncluded
Industry-specific listOrders, bookings or inquiries for your business.IncludedIncludedIncludedIncluded
Monthly reportMonthly activity; order source/UTM reporting is planned.IncludedIncludedIncludedIncluded
Data exportDownload your files.IncludedIncludedIncludedIncluded
QR codeA shareable link to your page.IncludedIncludedIncludedIncluded
People in the panelIncludes the owner and pending invitations; support does not use a seat.13515
Messages and bot
WhatsApp, IG and FB inboxMessages and the bot turn on once Meta approves the business connection.Not includedIncludedIncludedIncluded
Monthly creditsCover the bot and platform use; Meta charges the business separately for WhatsApp.Not included1,0003,00010,000
Template outside 24 hPlatform credits per template; Meta charges its fee separately.Not included555
Bot replies per dayDaily cap on automatic replies; each one uses monthly credits.Not included1004001,000
Chat messages per dayDaily cap on messages in your page’s chat.50100200500
StorageSpace for your photos and files.200 MB1 GB5 GB20 GB
Extra credit packsIf you run out: 1,000 for US$5 and 5,000 for US$20.Not includedIncludedIncludedIncluded
Loyalty
Google WalletStamp card; publishing requires Google approval.Not includedIncludedIncludedIncluded
Support
TicketsOpen tickets and read replies under Settings › Support.IncludedIncludedIncludedIncluded
Guided tourA tour of the dashboard controls; skip it or replay it any time.IncludedIncludedIncludedIncluded
ResourcesGuides to using your page and dashboard.IncludedIncludedIncludedIncluded
Priority WhatsApp supportPriority support for Enterprise.Not includedNot includedNot includedWith us
Guided setupWe set up your page together.Not includedNot includedNot includedWith us
Legal and data
Legal textsTemplates for your page, subject to your business’s review.IncludedIncludedIncludedIncluded
Your data is yoursRequest a copy whenever you need it.IncludedIncludedIncludedIncluded

What every plan includes.

Custom work (a design of your own or features not on this list) is quoted separately.

See the six families
  • Setup at no extra cost: your page goes live with your name, color and the products you added while creating it. Logo and photos are optional: without them, it uses the chosen style’s images, and you can send yours by WhatsApp.
  • Your industry’s page (Orders, Brand store, Appointments, Projects, Technical quotes or Enrollment) with your colors; you can add a logo and photos.
  • Every order or request arrives on your WhatsApp ready, with its code.
  • Your panel with the orders and the monthly report. From there you handle your orders and change prices and sold-out items yourself.
  • Terms, privacy and acceptance checkboxes for your customers, with a record of who accepted.
  • Your data in files whenever you ask.

[ QUESTIONS ]

Before you choose.

Card, charges, credits and cancellation: what to know before creating an account.

Do I need a card for the trial?

Yes. Recurrente saves your card for the 7-day trial, once per business; cancel before day 8 and you pay nothing.

What happens on day 8?

The first charge is on day 8: US$15 for monthly Start, or your chosen plan and cycle. Annual billing equals 10 months.

Can I cancel?

Yes, in Settings › Plan and billing or through support. There is no next charge; your plan stays active through the paid period. If a charge fails, you have 5 days to pay: the page stays online, but the bot, your page’s chat and the editor are off until you pay.

What does the guarantee cover?

If you leave within 30 days after your first payment, we refund that first payment in full by the same method within 30 business days of your request.

Can I connect or buy a domain?

Yes, from Grow: connect your own or buy a .com, .net or .org from your panel after your first payment. The first year of one domain is included in annual Grow, Business and Enterprise; monthly billing and additional domains cost US$20 per year including VAT. Renewal requires a separate payment first. Buy .gt directly at www.gt, then connect it here.

What are credits and how long do they last?

Credits pay for the bot and Netloom platform use, not Meta charges: a bot reply uses 1 credit and a template outside the 24-hour window uses 5. Start: 0; Grow: 1,000; Business: 3,000; Enterprise: 10,000. Messages and the bot turn on once Meta approves the business connection. Meta’s WhatsApp charges are paid separately, directly to Meta, using the business payment method in WhatsApp Manager: this applies to replies after the first 1,000 free per month per number and to every promotional template. Without a payment method in WhatsApp Manager, Meta stops delivering messages once those 1,000 free replies are used, and the panel will alert you.

What if I run out of credits?

The bot stops replying until renewal or until you buy a pack: 1,000 for US$5 or 5,000 for US$20. You can still reply manually.

How many products or services can I have?

Start: 30; Grow: 150; Business: 1,000; Enterprise: 5,000. If you move to a smaller plan with more products or services than its limit, nothing is deleted or hidden from your already published page. To add more or republish it, first bring the catalog within your new plan’s limit.

How much bot, chat and storage does each plan include?

Start: 50 chat messages a day and 200 MB of storage, no bot; Grow: 100 bot replies and 100 chat messages a day, and 1 GB of storage; Business: 400 bot replies and 200 chat messages a day, and 5 GB of storage; Enterprise: 1,000 bot replies and 500 chat messages a day, and 20 GB of storage. Bot replies also use the monthly credits; Meta WhatsApp charges are separate.

Can I change plans?

Yes. Upgrades apply immediately; downgrades take effect at the next renewal. Switching monthly to annual or back also takes effect when your paid period ends.

Do you offer FEL invoices and quetzal payments?

Recurrente can charge in dollars or quetzales at the Banguat reference rate on the payment date. A FEL invoice appears when electronic invoicing is enabled for the account; ask us before paying if you need one.

What happens to my data if I leave?

Request a copy before deletion; we deliver it within 30 business days. If you cancel, after the paid period the page is paused for 30 days, archived for another 60, and then deleted. If a charge fails and you do not pay, the account is frozen on day 5 and deleted on day 35.

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